CiteXai is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our citation verification service.
Information We Collect
- Citations: Text you paste for verification (stored temporarily for 24 hours)
- Citation History: Stored locally in your browser (localStorage)
- Usage Data: Analytics, performance metrics, error logs
- Account Information: Email address if you create an account
- Payment Information: Processed by Stripe (we never store card details)
- Technical Data: IP address, browser type, device information
How We Use Your Data
- Verify citations against academic databases (CrossRef, OpenAlex, Google Books)
- Fix broken citations using AI (Grok by xAI)
- Display your verification history and statistics
- Improve our algorithms and service quality
- Send important service updates
- Process payments for Premium subscriptions
- Detect and prevent fraud or security threats
We do NOT sell, rent, or share your personal data with third parties for marketing purposes.Data Retention
- Server Cache: Citations deleted after 24 hours
- Browser Storage: You can clear history anytime
- Account Data: Retained until you delete your account
- Backup Logs: Deleted after 30 days
Third-Party Services
- CrossRef API: Citation verification (no personal data stored)
- OpenAlex: Academic paper search (no personal data stored)
- Google Books API: Book verification (no personal data stored)
- Grok AI (xAI): Citation fixing (queries not stored)
- Stripe: Payment processing (PCI-DSS compliant)
Your Rights (GDPR & CCPA)
- Access: View all personal data we have about you
- Rectification: Correct inaccurate data
- Erasure: Delete your account and all associated data
- Portability: Export your data in CSV format
- Objection: Opt-out of analytics and tracking
- Withdrawal: Revoke consent at any time
Data Security
We implement industry-standard security measures including HTTPS/TLS encryption, secure servers, regular security audits, and access controls. However, no internet transmission is 100% secure.